1. Information we collect

We may collect the following information directly from you when you fill out a form, request a quote, or contact us:
• Full Name
• Email Address
• Phone Number
• Address (if you request services at home)
• Project Details
• Communication Preferences
• Any other information you voluntarily provide

We may also collect data automatically through cookies or tracking technologies (like Facebook Pixel or Google Analytics), including:
• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our site

2. How We Use Your Information

We only use your information for the following purposes:
• To contact you about services you requested
• To send you quotes or service updates
• To improve our website and customer experience
• To run retargeting or remarketing ads (with your consent)
• To comply with legal obligations

3. Legal Basis for Processing (for EU residents)

If you are in the European Economic Area (EEA), we rely on the following legal bases:
• Consent (e.g., for marketing emails or remarketing)
• Contractual necessity (e.g., providing a quote or service)
• Legitimate interest (e.g., site analytics, service improvement)
• Legal obligation

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data.

We may share your information only with:
• Service providers strictly needed to fulfill your request (e.g., email platform, website hosting)
• Government or law enforcement authorities if required by law
• Facebook or other platforms where you consent to data sharing for ad personalization

All third parties are contractually obligated to protect your data

5. Your Rights

Depending on your location, you may have the right to:
• Access your personal data
• Correct any inaccuracies
• Request deletion of your data
• Withdraw consent at any time
• Object to certain data uses
• Lodge a complaint with a data protection authority

To exercise these rights, email us at moc.liamg%40cllnretemoh

6. Data Retention

We retain personal data only for as long as necessary:
• To fulfill the purpose it was collected for
• To comply with legal and financial obligations
• To resolve disputes or enforce our agreements

We securely delete or anonymize your data once it is no longer needed.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control or delete cookies through your browser settings.

To opt out of targeted ads:
• Facebook: https://www.facebook.com/ads/preferences
• Google: https://adssettings.google.com/

8. Data Security

We implement industry-standard security measures (including HTTPS, firewalls, and access controls) to protect your data. However, no method of transmission is 100% secure.

9. Children’s Privacy

Our services are not directed to children under 21. We do not knowingly collect personal information from children.

10. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available at https://hometern.com/privacy-policy. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

HomEtern LLC
Email: moc.liamg%40cllnretemoh
Location: North Charleston, SC, United States